- All claims must be made within 5 days of receiving the order.
- If you would like to return merchandise, please email [email protected] to get a return authorization.
- If you are returning damaged merchandise, please send pictures to [email protected]
- All return packages must be received by Bezalel Artistry within 30 days of your order's original shipment date.
- A 20% restocking fee will be applied to all non-damaged returned merchandise.
- The customer is responsible for all shipping fees for non-damaged returns, including customs and duties for international returns.
- Bezalel Artistry will cover shipping for any damaged merchandise.
- Returns are processed within 7 business days of when we receive your return package.
- Refunds will be issued via store credit only.
- Shipping charges are non-refundable.
- The following are not eligible for refunds:
- Returns received after 30 days of the original shipment date
- Bezalel Artistry reserves the right to determine eligibility for refunds and to update this Policy at any time without notice.
How to Return Items
- Carefully review our Returns Policy above to make sure your item is eligible to be returned.
- Put the packing slip, along with the item(s) – with original hang tags attached (if applicable) and in undamaged condition – in a securely sealed shipping package. Jewelry items must be bubble wrapped or packed in a box upon return shipping.
- Please ship the return to
- Bezalel Artistry
Attn: Online Returns
1015 Hoyt Ave
Ridgefield, NJ 07657
- Write down your tracking number, so you can see when we have received your package.
- Please allow sufficient time for your package to reach us, plus an additional 7 business days for us to process your return. You will receive an email from us when your return has been processed and credited. Please allow 1-2 billing cycles for the credit to appear on your statement.
International, Alaska, and Hawaii Returns
Please review our Returns Policy above to make sure that your item is eligible to be returned. We do not offer exchanges on International, Alaska, or Hawaii orders.
To make a return on an International, Alaska, or Hawaii order, please follow the return instructions ("How to Make a Return") above. We strongly recommend that you ship your package with a carrier service that provides tracking information. Write down your tracking number, so you can see when we have received your package.